FAQs
FAQ
Are you still Pro-Tactical?
Are you still Pro-Tactical?
Yes! Pro-Tactical is now our permier in-house brand, you'll continue to see if grow and evolve as it has over the past 15 years! But as a company, we are trading as Backcountry Outfitters.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship Australia wide.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. Please contact us to arrange a return.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).